How to Request an Upholstery Estimate: Complete Instructions and What We Need

If you're considering having your furniture or cushions reupholstered and want an estimate, this guide will walk you through the process step by step. We've included all the ways you can request an estimate, what information you need to provide, and why this information is important. Whether you're local, out of town, or somewhere in between, we've got options to help you get started.

Ways to Request an Estimate

1. Look Online
Start by checking our Upholstery Labor Price Page for general pricing. If you find a piece that looks like yours on our Upholstery Pricing Option page, you can reference the picture number when contacting us.

2. Bring the Furniture to Our Shop (Best Option)
The most accurate way to get a detailed estimate is to bring your furniture to our shop. If you already have fabric, bring it along too. We'll examine everything in person and discuss your options.

3. Email Pictures of Your Furniture (Next Best Option)
If you're unable to bring the furniture in, you can email us pictures. Please follow these instructions for taking pictures to ensure we can see all the necessary details.
Send your pictures and information to: winterssewing@gmail.com (please use the regular format, not “(at)”).

4. Refer to Picture Numbers
If you found a similar piece on our website, include the picture number in your email or phone call.

❗ Please do not use the website message box to request estimates.
Use the Contact Us page instead. Note that this form does not support sending pictures, so you'll need to email them separately.

✅ What You Must Include in All Estimate Requests

1. Your Contact Information

We can’t give a custom estimate without knowing who you are:

• First and last name

• Phone number (we’ll call to notify you after emailing the estimate)

• City (so we know you're local)

• Email address

2. Why We Require This Info

When you ask for a personal estimate, you're asking us to spend anywhere from 30 minutes to two hours reviewing your piece and creating a quote. We respect your time and ask you to respect ours by introducing yourself properly. We never sell your information or contact you for sales.

We also use your information to:

• Verify that your request is genuine

• Clarify your location (area codes can be misleading)

• Communicate clearly if we have questions

For Cushion Recovering Estimates

Please provide the following:

1. Number and Size of Cushions (Length x Width x Thickness for each one)

2. Pictures of the Cushions (send as attachments, not pasted into the email)

3. Full-Sized Images only – don't reduce the file size

4. Pictures of the Furniture or Bench the cushions belong to

5. Fabric Information – Do you have a fabric chosen? Include a link or photo

6. Foam Details – Will we reuse the current foam or replace it?

For Furniture Upholstery Estimates

In addition to your contact information, we need:

1. High-Quality Pictures

Take well-lit, clear photos from multiple angles. See our photo guide for help.

2. Written Notes About the Furniture

Include anything that affects the upholstery job:

• Is the frame solid or wobbly?

• Does the frame squeak?

• What kind of support system is in the seat?

  • Arc Springs

  • Hand-tied Springs

  • Plain Webbing with Padding

  • Cone springs or other types?

• Do the springs squeak or pop when sat on?

• What is the condition of the cushion filling? Does it need to be replaced?

If You've Already Started the Project Yourself

If you've removed the fabric and are now seeking help finishing the job:

1. Send pictures of:

   • The furniture before it was taken apart (if available)

   • The current frame (as it is now)

   • All removed fabric and padding laid out (take multiple pictures if needed)

   • The fabric you'll be using (show full width and a close-up approx. 20" x 20")

2. No “Before” Photos?

   • Check your family photo albums or phone gallery for older pictures that may show the furniture.

   • If none are found, search online for pictures that closely resemble your piece and send us those as a reference.

Summary

We offer multiple options for obtaining upholstery estimates, but the more detailed your request, the more we can help. Bringing your furniture to us is the most accurate method, but sending quality pictures and complete information works well too. We require your contact info for all detailed estimates, and we need additional details depending on whether it's a cushion, full piece of furniture, or a partially started project.