We understand that life changes, both for you and for us. After you have contracted with us to do your furniture there may be times when, for whatever reason, you may decide to cancel your job with us. You may have a family crisis, or a shortage of funds to complete the job, or the job may be taking longer than you expected, or some other reason. To cancel the job you must give us a cancellation notice in writing, signed and dated by you. You may use the attached cancellation form below.

Here is an explanation of the refund conditions and process.

• The variable job intake fee for services and costs already performed, as explained above.(10% of total job, with a minimum of $50 for small jobs and a maximum of $225)

• Any fabrics that have been ordered and the associated shipping costs.
• The labor charges on any work done on your job.
• Any other costs or time occured on or for your job.

If your furniture is not in a suitable condition for us to proceed with the job, we may refuse to do the work and refund your deposit in accordance with the preceeding terms.

How to Cancel Your Job

1. Notify us immediately by phone (503-838-4999) or email (winterssewing@gmail.com) to discuss your situation—we appreciate the heads-up and will walk you through next steps.

2. Submit written notice using our Cancellation Request Form (Click Here to open form ).

3. We will confirm receipt within 2 business days with a written response detailing the calculated refund (deposit minus applicable deductions) and next steps for pickup of furniture/supplies if applicable.

4. Refunds processed within 7 business days of confirmation via original payment method (check, bank transfer, etc.), less fees as outlined above.

This policy may be updated or changed at any time without prior notice.