How Our Upholstery Process Works

Our upholstery process is designed to ensure quality results and clear communication at every step. Here's what you can expect when working with us:

Getting Started: Estimate and Information

Submit Your Project Details To begin, you'll need to provide us with comprehensive information and photos of your furniture. If you haven't already, please review our "How to Get an Estimate" page for detailed requirements. For photo guidelines, reference our "Taking Pictures for an Estimate" article to ensure we have everything needed for an accurate assessment.

Receive Your Estimate Once we review your submission, we'll provide a detailed estimate with various options tailored to your project's specific needs.

Fabric Selection Process

After you approve the estimate, you'll choose your upholstery fabric through one of these methods:

• In-person consultation: Visit our shop to browse our extensive sample collection
• Online browsing: Explore fabrics through our upholstery suppliers' websites (Our Upholstery Suppliers)
  • Sample ordering: Request samples of fabrics you're considering to evaluate them in your space

Project Confirmation and Scheduling

Fabric Verification and Work Order Once you've chosen your fabric(s), we'll contact our suppliers to confirm fabric availability and quantities, then prepare a detailed work order for your review.

Contract Finalization After reviewing the work order to ensure all details meet your expectations, you'll sign and return it with the required deposit. This can be done by mail or in-person at our shop.

Cancelations: If you find out later that you need to cancel this work order, follow the steps explained here.

Production Timeline

Project Scheduling Upon receiving your signed work order and deposit, we'll add your project to our production schedule and begin coordinating materials.

Fabric Procurement Most fabrics ship to us in about a week or two. However, timing can vary:

• Standard stock: Ships immediately, arrives within 7-10+days
• Special order: May require at least 1-2+ additional weeks if our supplier needs to order from their manufacturer
• Backordered items: Could take several weeks to a few months or more in rare cases

We'll notify you if any significant delays occur, giving you the option to wait or select alternative fabric.

Material Storage Once your fabric arrives, we store it safely until your project's scheduled production date.

Production Phase

Scheduling: I am just a one-man shop. I focus on quality, not on completion date. I am usually booked out for at least some months before we can start your job, but that  can vary significantly depending my work load.

Project Commencement We'll contact you when we're ready to begin your project—typically after working through the scheduled jobs ahead of yours.Our backlog can vary quite a log

Furniture Drop-off You'll bring your furniture to our shop at the scheduled time. For extensive projects, we may request an additional installment payment at this stage.

Quality Assurance Communication If we discover any additional repairs or services needed during production, we'll contact you to discuss recommendations and associated costs before proceeding.

Project Completion

In shop times: Once we have your project(s) in our shop and we have started to work on it/them, it could take anywhere from a week or more to a couple months or more, depending on the size and complexity of the job.

Pickup Notification We'll call you as soon as your project is complete and ready for pickup.

Final Payment and Pickup You'll collect your furniture and settle the remaining balance. We accept cash, approved checks, cashier's checks, or money orders. Please note that we don't currently process credit or debit card payments.

This process ensures quality craftsmanship while keeping you informed every step of the way. If you have questions at any stage, please don't hesitate to contact us.